On-Site Installation and AMC Services

As in any other electro–mechanical device, the POS terminal can also fail. This could be for a variety of reasons – misuse‚ vandalism‚ power surge‚ over use‚ faulty components etc. Our trained technicians will reach merchant establishments and ascertain the issues. After a quick assessment of the situation‚ generally no field repair is attempted and a 1–1 replacement is provided on a temporary basis. The POS Terminal is sent back to the central TRC for repair. Key features include
* No waste of time in the field for cumbersome repair
* Quick turnaround for repair
* Central Test and Repair Center

• Unpacking of equipment

• Power Testing on site

• Installation of hardware components

• Integration of new hardware with existing network/system

• Diagnostic exercise to test compatibility and functionality

• Documentation – installation sign-off and associated reports

• Submission of installation report